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Lactation Support

Professional and nurturing breastfeeding help from Paula Ross, RN, CPM, IBCLC

What is an International Board Certified Lactation Consultant (IBCLC)? 

An International Board Certified Lactation Consultant (IBCLC) is a health care professional with advanced training who specializes in the clinical management of lactation. The IBCLC credential is the gold standard in lactation/breastfeeding support. To earn this credential, one must have:

  • completed college level courses in biology, anatomy/physiology, infant growth and development, nutrition, and psychology

  • completed 90 hours of lactation-specific education  

  • a minimum of 300 to 1000 hours directly assisting families with lactation and infant feeding (depending on which pathway)

  • passed an exam administered by International Board of Lactation Consultant Examiners 

  • recertify every five years, completing a minimum of 75 hours continuing education


I began my work of supporting breastfeeding families more than 15 years ago, first as a RN in Mother-Baby and NICU, then as a Lactation Consultant for Baptist Health, which included inpatient, outpatient (Expressly For You), and answering phone calls for the Arkansas Breastfeeding Help Line. Since 2019, I've been assisting new families with reaching their feeding goals in a home setting. 


Why see an IBCLC? 

If feeding your baby is stressful for you, if you are discouraged, or if you are receiving conflicting advice from friends or family, please reach out!  I can help with things like:

  • sore nipples

  • breast pain

  • milk supply issues

  • difficulties with baby's latch

  • a baby who is gaining too little or too much weight

  • a premature or early baby

  • twins

  • expressing your milk (pumping or hand expressing)

  • breastfeeding while returning to work

  • breastfeeding while ill or after surgery

  • weaning from a nipple shield

  • breast or bottle refusal

There are many factors which may affect a family's decisions in choosing how to feed their baby, and “breastfeeding” may look different for different families. As your Lactation Consultant, my goal is to support YOU in reaching your own feeding goals. I will share current evidence-based information that will help you to make informed decisions, and I will offer support, encouragement, and help you come up with a practical plan.​

Insurance Coverage

Many insurance plans will cover lactation services, including a prenatal visit, an initial visit, and follow up visits.

Some of the plans which cover my services include Anthem PPO, Blue Cross PPO, Blue Shield PPO, Cigna, UHC, most Multiplan PPO plans, and most PNOA PPO plans. 

If your insurance plan does not cover my services in-network, you will pay the cash price fee at the time of visit, and I will provide you with a superbill and guidance on filing with your insurance for reimbursement. Your plan may cover my services as an out-of-network provider and reimburse you.

HSA or FSA cards may also be used. 

If you need breastfeeding help and are uninsured, have medicaid, or financial difficulties, and are having trouble finding resources, please reach out

Lactation Consultations

Prenatal Consultations

Prenatal Consultations are designed to help you get breastfeeding off to a great start!  Ideal for first-time moms or those with previous feeding difficulties, these sessions will prepare you for the first couple weeks with a new baby (or babies!) Prenatal consultations are done by telehealth, last around 60 minutes and include:

A detailed history, looking at factors that could impact breastfeeding

A plan to help with preventing for the most common difficulties

Evidence-based information to help you make informed decisions

60 minute prenatal consultation:  $100

In-Home Consultations

Lactation consultations take place in the comfort of your own home. An in-home visit lasts around 90 minutes and includes:

  •  A detailed history

  • A thorough assessment of you and your baby, including baby's oral motor function

  • Observation of a feeding and/or pumping session 

  • Help with latch and positioning

  • A written plan

  • Follow-up by phone, secure messaging or video to evaluate how our plan is working

In home initial consultation: $175 

In-home follow-up consultation:  $100

Telehealth Consultations

Some issues or follow-up appointments that don't require an in-person assessment may be handled by telehealth. 


Telehealth initial consultation:  $100

Telehealth follow-up consultation: $50

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